Healthcare BPO Services
We provide trusted healthcare BPO services, offering innovative outsourced solutions in medical billing, coding, revenue cycle management, and claims support to help healthcare providers and payers improve accuracy, efficiency, and operational performance.
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Lapiz is your trusted partner for comprehensive healthcare BPO services, we specialize in Revenue Cycle Management. Focused on maximizing revenue and improving cash flow, our end-to-end solutions encompass precise patient demographics, charge entry, payment posting, denial management, medical coding, medical billing, A/R follow-up and eligibility verification. Supported by a team of certified professionals across diverse specialties, we ensure accuracy and efficiency. Committed to reducing claim denials and enhancing revenue, our proven track record includes over 200 million clean claims, generating 1,200 million in client revenue, solidifying our position as a leader in healthcare in Revenue Cycle Management.
Specialties
Primary Care
Urgent & Emergency Care
Psychiatry / Behavioral Health
Ophthalmology
Patient Demographics and Charge Entry
We ensure precise patient demographic and charge entry for improved cash flow, with thorough verification of insurance and demographic data before updating billing software. Our expert team specializes in flawless CPT, ICD-10, modifiers, payer, and state rule data entry services.
Payment Posting
We have skilled cash posting specialists who are familiar with various EOBs (Explanation of Benefits) and ERA’s (Electronic remittance Advice) from ALL PAYERS filing manual and electronic payments. The team also prepares the write-offs, revisions, and secondary document claims .
Medical Coding
We as a leading Revenue Cycle Management company in India, prioritizes accurate medical coding to minimize denials and maximize revenue, employing AAPC and AHIMA certified coders committed to the highest standards and compliance, ensuring client satisfaction through meticulous documentation and error prevention.
Medical Billing
Our Revenue Cycle Management services enable you to maximize revenue capture, minimize denials and rejections,streamline operations, and maintain compliance with regulatory requirements.
A/R Follow-Up
We specialize in providing software solutions for streamlined accounts receivable management in medical practices, enhancing our ability to optimize follow-ups with various insurance types and maximize revenue for healthcare providers.
Denial Management
Our denial management experts deftly manage denials by identifying and investigating them, addressing them in a timely manner, and preventing claims from being denied due to timely filing and exhausted appeal limits.
Patient Eligibility & Benefits
Accurate eligibility verification is critical for RCM. Over half of claim denials stem from patient access issues, such as incomplete eligibility details, leading to reduced reimbursements and increased write-offs. We prioritize meticulous verification to tackle these challenges effectively.
Census Validation
We manage patient tracking, consult notifications, and hand-offs using Practice Management Software for accurate census data. We offer daily comparisons, charge reconciliation, manual census, 24-hour and real-time hospital census, patient listing reports with ADT details, and a final midnight census report.
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Our Services
AR Recovery Services
Our AR recovery services recover outstanding payments owed to healthcare providers for services rendered, receive timely payments.
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Denial Management Services
Our denial management services include identifying and investigating the denials, appealing them, and preventing denials in the future.
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Medical Billing Services
Medical billing services render solutions such as invoicing, following up on unpaid claims, resolving billing-related issues & regular audits.
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Medical Coding Services
Medical coding services provide accurate solutions and transparent medical codes to improve cash flow and reduce claim denials.
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Payment Posting Services
Our payment posting services ensuring accurate recording of patient payments, resulting in increased cash flow & better financial visibility.
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